Privacy Policy

Effective Date: September 21, 2026

Healthcare Revenues LLC (“Healthcare Revenues,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains how Healthcare Revenues LLC collects, uses, discloses, protects, and manages information when you visit www.healthcarerevenues.com, contact us, request our services, communicate with us, or otherwise interact with us.

Because Healthcare Revenues provides healthcare revenue cycle management, medical billing, coding, credentialing, MIPS, and related healthcare services, we may handle sensitive healthcare information, including Protected Health Information (PHI), on behalf of our clients. We maintain privacy and security practices designed to protect information in accordance with applicable legal and contractual requirements, including HIPAA where applicable.

1. Information We Collect

Depending on how you interact with Healthcare Revenues, we may collect different types of information.

Personal and Business Information

When you contact us, request a demo, request a free practice audit, start a free trial, or inquire about our services, we may collect:

  • Full name
  • Practice or organization name
  • Job title or professional information
  • Email address
  • Phone number
  • Mailing or business address
  • Number of providers
  • Medical specialty
  • Information about your organization
  • Services you are interested in
  • Information included in your messages or inquiries
Healthcare and Protected Health Information

In connection with services provided to our healthcare clients, Healthcare Revenues may receive, access, process, maintain, or transmit Protected Health Information (PHI) as permitted by applicable law and our contractual agreements.

The handling of PHI is subject to applicable HIPAA requirements, Business Associate Agreements, client agreements, and our internal privacy and security practices.

Technical and Usage Information

When you visit our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website or source
  • Date and time of visits
  • Website interactions
  • General geographic information
  • Other information collected through cookies, pixels, tags, and similar technologies

2. How We Use Your Information

Healthcare Revenues may use collected information for legitimate business, service, operational, and communication purposes, including to:

  • Respond to inquiries and requests
  • Schedule demos, consultations, and meetings
  • Provide requested healthcare services
  • Manage client relationships
  • Provide medical billing, RCM, coding, credentialing, MIPS, and related services
  • Process and manage healthcare-related information as authorized by our clients
  • Communicate with clients, prospects, and website visitors
  • Provide customer support
  • Improve our website, services, and user experience
  • Understand website usage and user behavior
  • Measure marketing and advertising performance
  • Conduct remarketing and advertising activities
  • Detect and prevent security issues, fraud, misuse, or unauthorized activity
  • Maintain business and operational records
  • Meet legal, regulatory, contractual, and compliance requirements

We will use PHI only as permitted by applicable law, applicable agreements, and the purposes for which we are authorized to handle such information.

3. Protected Health Information and HIPAA

Healthcare Revenues provides services that may involve the handling of Protected Health Information (PHI) on behalf of healthcare organizations.

We are committed to maintaining HIPAA-compliant privacy and security practices applicable to the services we provide and the information we handle.

Where Healthcare Revenues acts as a Business Associate, PHI will be handled in accordance with applicable HIPAA requirements and the terms of the applicable Business Associate Agreement.

Our safeguards are designed to protect PHI against unauthorized access, use, disclosure, alteration, or loss.

These safeguards may include administrative, technical, and physical controls appropriate to the information and services involved.

Healthcare Revenues does not use or disclose PHI for purposes unrelated to the services we provide unless such use or disclosure is permitted or required by applicable law or authorized by the appropriate party.

4. Information We Share

Healthcare Revenues does not sell or rent personal information in the ordinary course of business.

We may share information when necessary to provide services, operate our business, fulfill a request, or comply with applicable law.

Depending on the circumstances, information may be shared with:

  • Healthcare clients and their authorized representatives
  • Insurance companies, payers, and clearinghouses where required for healthcare services
  • Service providers and contractors supporting our operations
  • Hosting and cloud service providers
  • CRM and communication platforms
  • Email and messaging service providers
  • Scheduling and appointment platforms
  • Payment processors where applicable
  • Analytics and website technology providers
  • Advertising and remarketing platforms for permitted website and marketing purposes
  • Professional advisors, such as attorneys, accountants, or consultants
  • Government authorities or other parties when required or permitted by law

When PHI is involved, Healthcare Revenues will apply the applicable HIPAA requirements, contractual restrictions, and authorization requirements governing the information.

5. Marketing, Analytics, and Remarketing

Healthcare Revenues LLC uses analytics, advertising, remarketing, and user-behavior technologies to understand how visitors interact with our website, improve website functionality and content, measure marketing performance, and support relevant advertising activities.

These technologies may include services such as:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta advertising technologies
  • Microsoft advertising and analytics technologies
  • Microsoft Clarity
  • Other analytics, advertising, tracking, and remarketing technologies used from time to time

These technologies may collect information such as IP address, browser type, device information, pages viewed, referring sources, website interactions, and other information relating to how visitors use our website.

We may use this information to:

  • Understand website traffic and usage patterns
  • Improve website functionality, content, and user experience
  • Measure marketing and advertising performance
  • Understand how visitors interact with our website
  • Create and manage audiences for permitted remarketing activities
  • Deliver relevant Healthcare Revenues advertising
  • Evaluate the effectiveness of our marketing campaigns
Protection of Protected Health Information

Healthcare Revenues recognizes that online tracking technologies may create privacy and security considerations when information submitted through a website relates to an individual’s health, healthcare, or payment for healthcare.

We take reasonable measures to configure and manage website tracking technologies in a manner designed to prevent unauthorized disclosure of Protected Health Information (PHI) to analytics, advertising, or remarketing providers.

We do not use PHI for advertising or remarketing purposes except as permitted by applicable law and, where required, with appropriate authorization.

Healthcare Revenues will evaluate the use of tracking technologies in areas where PHI may be collected, accessed, or transmitted and will apply applicable HIPAA requirements, contractual obligations, and appropriate safeguards.

Visitors should not submit unnecessary PHI through general website forms or other public-facing website features. Where Healthcare Revenues requires PHI to provide services, we will provide or require an appropriate secure method for transmitting such information.

 

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies for website functionality, analytics, marketing, remarketing, and understanding user behavior.

These technologies help us understand how visitors interact with our website and improve our marketing and user experience.

You may be able to manage or disable cookies through your browser settings or available privacy controls. Disabling certain technologies may affect some website functionality or your experience.

Third-party providers may also use cookies or similar technologies when their services are integrated into our website. Their use of information is governed by their respective privacy policies and applicable requirements.

7. SMS and Text Messaging

Healthcare Revenues may use SMS and text messaging to communicate with clients, prospects, and individuals who have provided appropriate consent or otherwise authorized such communications.

Text messages may include:

  • Appointment and demo reminders
  • Service-related communications
  • Customer communications
  • Follow-up messages
  • Marketing and promotional communications

Message frequency will vary depending on the nature of the communication and your interaction with Healthcare Revenues.

Message and data rates may apply depending on your mobile carrier and service plan.

SMS Consent

Where required, we will obtain appropriate consent before sending text messages that require consent.

Your consent to receive marketing text messages is not required as a condition of purchasing goods or services from Healthcare Revenues.

How to Opt Out

You may opt out of marketing or other consent-based text messages by replying STOP to the message.

You may also contact us at info@healthcarerevenues.com to request assistance with communication preferences.

After receiving an opt-out request, we will process the request in accordance with applicable requirements.

For assistance, you may reply HELP where supported or contact us at info@healthcarerevenues.com.

Text-message consent and opt-out requests will be handled in accordance with applicable telecommunications and consumer protection requirements.

8. Email Communications

We may use email to communicate with clients, prospects, and individuals who contact us or request information.

Emails may include:

  • Service-related communications
  • Appointment and demo information
  • Follow-up communications
  • Educational content
  • Marketing communications
  • Promotional information

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us at info@healthcarerevenues.com.

We will process marketing email opt-out requests in accordance with applicable requirements. Commercial email communications are subject to applicable federal requirements, including CAN-SPAM where applicable.

9. Data Security

Healthcare Revenues maintains administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.

Depending on the information and systems involved, security measures may include:

  • Access controls
  • User authentication
  • Encryption and secure communications
  • Network and system security controls
  • Monitoring and logging
  • Security assessments and audits
  • Employee training
  • Confidentiality requirements
  • Secure data handling procedures
  • Backup and recovery procedures

While we take reasonable and appropriate measures to protect information, no method of transmitting or storing information over the internet is completely risk-free.

10. Data Retention

Healthcare Revenues retains information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain business and client records
  • Fulfill contractual obligations
  • Meet legal, regulatory, and compliance requirements
  • Resolve disputes
  • Maintain security and prevent fraud
  • Support legitimate business purposes

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable law.

PHI may be retained according to applicable HIPAA requirements, client agreements, Business Associate Agreements, and other legal or contractual obligations.

11. Your Privacy Rights

Depending on where you live and the laws that apply to your information, you may have certain privacy rights.

These rights may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is collected or used
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or other data processing where applicable
  • Request information about certain disclosures or sharing
  • Exercise other rights provided under applicable state or federal law

Certain information may be excluded from these rights or subject to additional requirements, particularly information governed by HIPAA or other applicable laws.

Healthcare Revenues will review privacy requests and respond in accordance with applicable law.

To submit a privacy-related request, contact:

Email: info@healthcarerevenues.com

We may take reasonable steps to verify your identity before processing certain requests.

12. Healthcare Information Rights

If Healthcare Revenues maintains PHI on behalf of a healthcare client as a Business Associate, requests concerning an individual’s HIPAA rights may need to be directed to the applicable healthcare provider, health plan, or other covered entity.

Healthcare Revenues will cooperate with its clients as required by applicable Business Associate Agreements and HIPAA requirements.

HIPAA provides certain rights concerning PHI, including rights relating to access and correction, subject to applicable requirements and limitations.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, applications, or services.

These may include:

  • Social media platforms
  • Scheduling services
  • Payment services
  • Healthcare technology platforms
  • Advertising platforms
  • Other third-party websites and services

Healthcare Revenues does not control the privacy practices of third-party websites.

We encourage you to review the privacy policies and terms of any third-party service before providing information through those services.

14. Children’s Privacy

Our website and services are intended for healthcare professionals, practices, organizations, businesses, and other adult users.

Healthcare Revenues does not knowingly collect personal information from children under the age of 13 through its website.

If you believe that a child has provided personal information to us, please contact us at info@healthcarerevenues.com so that we may review the situation and take appropriate action.

15. Submission of Sensitive Information 

General website forms, email communications, chat features, scheduling tools, and other public-facing website features should not be used to submit unnecessary Protected Health Information (PHI), medical records, patient information, or other sensitive healthcare information unless Healthcare Revenues has specifically provided an approved secure method for submitting such information.

When PHI or other sensitive information is required for the provision of our services, Healthcare Revenues will provide or require an appropriate secure communication or data-transfer method.

Visitors and clients are responsible for using the designated secure method when transmitting PHI or other sensitive information.

 

16. Changes to This Privacy Policy

Healthcare Revenues LLC may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, legal requirements, or regulatory obligations.

When we make material changes, we will update the Effective Date or Last Updated date displayed on this page.

We encourage visitors and clients to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us.

Healthcare Revenues LLC
Email: info@healthcarerevenues.com
Website: www.healthcarerevenues.com

For privacy-related requests, please include enough information for us to understand and respond to your request.